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Here you will find most of the Questions and Answers you would like to Ask and Hear






  1. What is is a 100% free service website that helps people save money while they are spending money in their normal course of life from their favorite stores… all this through access to thousands of coupons and deals.

For example instead of paying USD 100 for an item you usually acquire, you can pay USD 90 and so, save USD 10 just because you printed and used a simple coupon with 10%  discount on that item


  1. Where can we save?


There are hundreds of categories and subcategories that fit every need, they are all found on the left section of the website. Any category that has a number next to it, means that there are that number of different offers to save from.

Categories can be added on a daily basis depending on the offer supplied by Couponers.


Even on you may find free samples or giveaway items that you would normally never know about and are usually distributed for free to nearby people.


  1. What are the types of coupons?


There are different types of coupons:

  • Discounts  by % on an item or a total invoice
  • Discount by money value on an item or a total invoice
  • Special offers on an item or a total invoice
  • Free item or offer: first-time customer coupons, free trial offer, launching offers, festival offers, few days’ offers, and free giveaways.


  1. Who makes all the offers?

All offers, discounts or giveaway items are advised and approved by the Couponer who is the possessor or the proprietor of that item being discounted.


  1. What are the benefits of joining
  • You can save up to 70% in some cases on your usually bought items
  • You can benefit from free items or samples
  • You have access to thousands of online coupons and deals, grocery coupons, restaurant coupons, prescription coupons, contests and free samples
  • Access to exclusive coupons and deals
  • Works all over Lebanon and soon in other Arabic countries


  1. Why is it better than other sites with a similar concept?
  • Totally FREE of charge
  • Website for everyone, no restricted ages
  • No need for a credit card or online payments
  • No loss of money if the coupon was not used or expired


  1. How do I become a member of

To become a member of, all you need to do is fill all the required fields in the sign up page and you can then start saving within minutes



  1. How does it work?
  • Go to
  • Click on register
  • Fill your data online or by using the listed public media (Facebook, twitter…)
  • Confirm your email, you should receive an email once registered
  • Sign in using your email and password
  • Browse all categories of your interest
  • Choose your coupons
  • Chosen coupons will go to your basket: “MY COUPONS”
  • Print coupons (color or black and white printers )
  • Redeem / present the coupon to the supplier who supplied the offer
  • Start your savings trip
  • If your coupon expires before use, or the restaurant is fully booked or for any other reasons, you can throw it away search or look for other deals, nothing lost
  1. What is MY COUPONS?


This is your basket where the selected coupons are sent to and can be printed and reprinted from there


  1. Can I choose coupons and print them later?


Yes but you have 24 hours before your selected coupons disappear


  1. How many coupons can I print?
  • You can print as many coupons as you want
  • But the same coupon can only be printed one time every 24 hours
  • After 24 hours pass you can print the same coupon
  • Every coupon, every time,  has a different barcode so it is useless to photocopy the coupons unless indicated in the coupons terms & regulations


  1. What if the print out was not clear or printer jammed, can I reprint?


Yes you are allowed to reprint all selected and previously printed coupons as much as you want within 24 hours only


  1. How do I print?

If you have tried to print a coupon and the outcome was not a proper coupon design then you have to do the following on your browser settings:

  • FIREFOX:  on the upper left corner go to
  • File --> PAGE SET UP-->in the FORMAT & OPTIONS you will find:
    • PRINT BACKGROUND (COLOR  & IMAGES) if it is not selected please select this field
    • Also select PORTRAIT (NOT LANDSCAPE)
    • PRESS OK
    • Print any coupon now
  • EXPLORER: on the upper left corner go to
  • File --> PAGE SET UP --> Select the Checkbox PRINT BACKGROUND (COLOR  & IMAGES)
  • Print any coupon now
  • GOOGLE CHROME: on the upper right corner go to
  • File --> PAGE SET UP --> in the FORMAT & OPTIONS you will find:
    • PRINT BACKGROUND (COLOR  & IMAGES) if it is not selected please select this field
    • Also select PORTRAIT (NOT LANDSCAPE)
    • PRESS OK
    • Print any coupon now


  1. What if I don’t have a printer?

If you don’t have a printer but you have a mobile phone with internet connectiont, you can easily sign in to your account and access “my account” and show the dealer the coupon you printed with its relevant barcode


  1. What is the blue color on the bottom of the online coupon?


The blue color means you cannot choose this coupon because either it is no longer in stock or because you have already printed one within 24 hours


  1. How do I change my mailing address or e-mail address?


In your profile page and after logging in, you can edit all the data you want with the exception of your email address which is used as your user name


  1. What is my profile?


This is where you can edit your personal data, change your preferences and even access to all of your printed coupons history since your joined


  1. How do I take my name off your mailing list?

If you wish to stop receiving emails from, simply send us an email (click here) and we will take you out of the mailing list. For account security, you will be prompted to log in.



  1. What is's Privacy Policy?

Our privacy policy will explain to you what we will do with your information and how it will be used. It is your privacy and that means you are safe with us. Please Click here to read our privacy policy detailed.


  1. How secure is my account information in uses SSL (Secure Socket Layer) and firewall technology to protect your personal information. We are committed to protecting your privacy. does not request or will ever ask for your credit card information or any other ways of payment


  1. How do I Enable Cookies?


This section will tell you how to enable cookies (turning cookies on). Since cookies are maintained by your web browser, the method for enabling them will vary depending on which browser you are using.


  • Microsoft Internet Explorer 8.0 - 10.0


Select 'Tools->Internet Options' menu item, and then open the 'Privacy' tab - you can then adjust the slider to block or allow various categories of cookie. Alternatively by clicking 'Advanced...' you can exercise finer control over the browser's behavior, choosing whether to accept, block, or prompt for cookies originating either on the website you are visiting (first party cookies) or originating from websites other than the one you are visiting (third party cookies, typically used by banner advertisements hosted on an advertiser's website).


  • Firefox 7.0 and newer


Use the 'Tools->Options' menu item (may be under the Firefox button), then choose the 'Privacy' tab. Set the 'Firefox will:' option to 'Use custom settings for history'. Now you can choose whether cookies are enabled for websites you visit and third party websites, and if so how long they will persist. You can also use the 'Exceptions' button to override the settings for particular websites.


  • Google Chrome 5.0


Choose 'Options' on the 'Customize and control' menu, and then open the 'Under the Bonnet' tab. In the 'Privacy' section, click on the 'Content settings...' button and open the 'Cookies tab. Set the required cookie behavior and use the 'Exceptions...' button (if required) to configure specific websites.


  1. What is JavaScript and how do I enable it in my browser?

JavaScript is a scripting language that adds interactivity to Webpages. uses JavaScript on many pages that contain forms


  1. What if I have a question that is not answered above?


In that case please contact us using the Contact us page and we will be glad to answer all your questions.